Job Opportunities at Equity Bank, Qualifications & How To Apply
Senior business analyst
Job Description
It is the responsibility of the business analyst to ascertain, examine, record, and validate the business requirements of all stakeholders, including customers and end users. In order to comprehend the technical solutions they demand, this involves speaking with stakeholders and obtaining and summarizing user requirements.
To assist the business in making wise technological decisions, the business analyst will also put to use tested communication, analytical, and problem-solving abilities. In order to improve company processes, the business analyst will also be proactive and investigate emerging technology. To ensure that IT is aware of business requirements, the business analyst will be essential.
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By maximizing the value that systems bring to a specific business unit or subsidiary, the BA primarily serves as a conduit between those business units or subsidiaries and IT Services, planning and organizing operational activities. Work with users to determine the specifics of their requirements in terms of functionality and performance as well as ways that IT services may help the users’ businesses.
Responsibilities:
- Establish the project’s scope and vision in collaboration with the sponsors.
- Determine user classes and their attributes, as well as the distinct stakeholders in the project.
- Conduct user requirements gathering interviews using workshops, surveys, questionnaires, site visits, workflow storyboards, use cases, and other techniques.
- To define project impact, outcome criteria, and metrics, identify and specify the scope and parameters of requirements analysis on a project-by-project basis.
- Prioritize the requirements gathered in collaboration with the project team and stakeholders.
- Develop ideas for improving or further leveraging existing requirements-gathering processes by researching, reviewing, and analyzing their efficacy and efficiency.
- Keep abreast of the IT requirements and business operations.
- Keep abreast on new and developing technology.
- Find possibilities where IT can be used to achieve business goals.
- Create and maintain connections with the management of the firm and its subsidiaries, and help all levels of the business area articulate their overall business needs.
- Give business units and subsidiaries advice, direction, and help with the locating, picking, testing, and evaluating the capabilities of IT services.
- Work closely with users to specify the specifics of their performance and functionality needs.
- Encourage the launch of new services
- Design of documentation
- Educating IT Services personnel
- User Education and Service Provision Group
- Proactive search for IT business solutions that create value for the business units he or she represents.
- Make sure business needs are in line with IT strategy, and suggest IT solutions that will maximize impact and enhance business operations.
- Draw out the business prioritization process to help with’making the case’ for funding and fostering stakeholder dialogue that results in approval.
- Ensure that reasonable but strong needs are given by acting as a representative for specific business user communities while formulating SLAs.
- Create system development specs that are in line with the stated business requirements.
- Interacting inside the IT Services framework makes it easier to comprehend particular needs and properly package services for represented Businesses/Subsidiaries.
- Keep track of the operational service performance for each Business Unit/Subsidiary in relation to SLAs for a given user constituency.
- Compare the overall operational service performance to SLAs and take the necessary action if a breach occurs.
- Watch the development of the entire program and its functionality to make sure that the criteria are met.
- Manage important IT and business community stakeholders and make ensuring that IT projects are closely aligned with business goals.
- Work with the corporate community to coordinate communication strategies with end users.
- Establish the best technical approach to produce cost-effective solutions that satisfy the business requirements and needs (with the help of business and technological solutions).
- Watch the development of a specific feature to make sure that the schedule, budget, and criteria are all met.
- Help with user testing and service release acceptance.
- Express your dissatisfaction or happiness with the IT service provided to the user community, thereby establishing a cycle of continual development.
Qualifications
Formal credentials:
- First degree in a business- or ICT-related field; an MBA or CBAP is preferred.
- It is advantageous to have knowledge of common software development frameworks (such as AGILE, CMMI) and business modeling conventions.
Experience Years:
Minimum of 5 years’ experience in IT service delivery, or a minimum of 3 years’ experience in ICT business analysis or project management for solution providers to financial services
Knowledge
- Monetary services Industry Assessment of Knowledge Benefit and Value
- Consumer assistance
- Making decisions and resolving issues
- Relationship building
- Architectural Engineering
- Hardware Software Networks
- Specification of Requirements
- Application of Technology in Business
- management of interpersonal relationships
- Data collection
- Initiative Lifecycle
- Framework Development Methodology of the Lifecycle
- Technical Reporting
- Engineering Innovation
- Process design and analysis
- finding solutions
- system evaluation
Teamwork Skills
- Excellent communication skills in both writing and speaking.
- Outstanding interpersonal abilities.
- Outstanding intellectual and problem-solving abilities.
- Outstanding negotiating abilities
- Strong managerial, people-management, and leadership abilities
Attributes
- The capacity to make defensible decisions.
- Demonstrated abilities in project and personnel management.
- Good comprehension of the aims and purposes of the organization.
- Capable of performing research as needed on problems and products.
- Ability to prioritize, carry out duties under pressure, and make wise decisions in emergency circumstances.
- The capacity to communicate concepts in an approachable manner.
- Extremely driven and motivated by oneself.
- Observe every last detail.
- Demonstrated aptitude for analysis and problem-solving.
- Solid commitment to providing for customers.
- Working knowledge of a cooperative, team-oriented setting.
Job Opportunities at Equity Bank, Qualifications & How To Apply
