2023 Teachers Service Commission (TSC) Service Delivery Charter
Dear Teachers and Stakeholders,
We are excited to introduce the 2023 Teachers Service Commission (TSC) Service Delivery Charter, outlining our commitment to providing excellent services to all stakeholders. As we embark on this journey, we pledge to uphold the highest standards and prioritize transparency, efficiency, and quality in all our operations.
Our Commitment:
1. Quality Education Workforce:
We are dedicated to recruiting, training, and retaining highly qualified teachers who will contribute to the enhancement of the quality of education in our nation.
2. Prompt Response:
We promise to respond to all inquiries, complaints, and requests within the stipulated timeframes, ensuring that your concerns are addressed in a timely manner.
3. Transparency:
Our processes will be transparent, ensuring that information regarding teacher recruitment, promotions, and transfers is readily available and accessible to all concerned parties.
4. Professional Development:
We are committed to providing continuous professional development opportunities for our teachers, enabling them to stay updated with the latest teaching methodologies and best practices.
5. Merit-Based System:
Our recruitment, promotions, and disciplinary actions will be carried out strictly on a merit-based system, fostering a fair and competitive environment.
6. Innovation:
We will harness technology to improve our services, making it easier for teachers and stakeholders to interact with us and access the necessary information.
Service Delivery Timeline
– Inquiries:
We will respond to inquiries within 48 hours of receipt.
– Complaints:
Complaints will be acknowledged within 24 hours and resolved within 14 days.
– Teacher Recruitment:
The recruitment process will be completed within 90 days from the announcement of vacancies.
– Promotions:
Promotion results will be communicated within 60 days from the submission of applications.
– Transfers:
Transfer requests will be processed and communicated within 30 days.
Stakeholder Collaboration
We value the collaboration of all stakeholders – teachers, parents, students, and the community at large. Your feedback will be crucial in helping us improve our services and achieve our mission of providing quality education.
Join us in this journey towards an improved education sector. Let’s work together to build a brighter future for our students and our nation.
2023 Teachers Service Commission (TSC) Service Delivery Charter
